Returns & Exchanges
At To The Stars*, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Ship the Items
Securely pack your items in their original, unworn condition and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.